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| Xbox 360 Console Includes 20GB Hard Drive | 
 enlarge | From: Microsoft
Category: Video Games
List Price: $259.99
Buy Used: $159.99
You Save: $100.00 (38%)
New (15) Used (45) from $159.99
Avg. Customer Rating:  283 reviews
Sales Rank: 664
Platform: Xbox 360
ESRB: Everyone
Media: Video Game
Edition: Pro 20 GB
Batteries Included: No
Age: 5 - 20 years
Graphics RAM: 10
Shipping Weight (lbs): 13.3
Dimensions (in): 10.2 x 12.2 x 3.3
MPN: B4J-00107
Model: 360
UPC: 882224380751
EAN: 0882224380751
ASIN: B000UQAUWW
Release Date: August 8, 2007
Availability: Usually ships in 1-2 business days
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| Customer Reviews:
 DO NOT BUY USED! RED RING OF DEATH! November 21, 2008
I LOVE THE CONSOLE OR SHOULD I SAY THE GAMES THAT ARE REALEASED FOR THIS CONSOLE, HOWEVER, THE HARDWARE AND CUSTOMER SUPPORT ARE TOTALLY HORRIBLE... ONCE UPON A TIME I WAS AN EXCLUSIVE SONY FANBOY, EVER SINCE A LITTLE GAME CALLED FINAL FANTASY 7 WAS RELEASED. THEN FINALLY JUMPED OVER TO X-BOX WHEN THE MASTER CHIEF HAD HIS SECOND ADVENTURE. WHEN THE 360 WAS RELEASED I PURCHASED IT AND SOLD IT WITHIN A WEEK BECAUSE AT THE TIME A $400 HUNDRED DOLLAR UPGRADE THAT ONLY MADE GAMES LOOK MORE SHINY (G.R.A.W AND FULL AUTO) WAS TOTALLY UNACCEPTABLE. THAT WAS UNTIL I PLAYED GEARS OF WAR LATE LAST SUMMER OF '07. I IMMEDIATLY PURCHASED ANOTHER CONSOLE AND IN FACT ALSO BOUGHT A 52" DLP T.V JUST TO PLAY IT LIKE IT WAS MEANT TO BE PLAYED. AND LIFE WAS GOOD... UNTIL 4 MONTHS DOWN THE ROAD, I JUST GOT HALO 3 AND BAM! RED RING OF DEATH... I CROSSED MY FINGERS AND HOPED FOR THE BEST AS I CALLED MICROSOFT, OF COURSE THESE DAYS ALL CALL CENTERS ARE OUT SOURCED IN INDIA OR SOMEWHERE. THEY ACTUALLY MANAGED TO HELP ME OUT, THE CUSTOMER SERVICE REP SAID THAT MY WARRANTY WILL BE EXTENDED FOR ANOTHER 3 YEARS AND THAT THEY WERE GOING TO SEND ME A BOX TO SHIP MY "BOX" IN. SENT MY "BOX" OFF, RECIEVED ANOTHER ONE NO FUSS AND LIFE WAS GOOD. LIFE HAS BEEN REALLY REALLY GOOD WITH GAMES LIKE MASS EFFECT, ASSAIN'S CREED, COD 4, BIOSHCOK, AND RECENTLY GEARS OF WAR 2 AND FALLOUT 3, JUST TO NAME A FEW! UNTIL YESTERDAY, I JUST FINISHED DOWNLOADING THE NEW XBOX INTERFACE THING WHEN SUDDENLY BAM!? RED RING OF DEATH, AGAIN!? IT WAS LIKE BEING IN A VERY GOOD RELATIONSHIP AND FOUND OUT YOU WERE GETTING CHEATED ON NOT ONCE BUT TWICE! I WANT TO SMASH THE THING AT THIS POINT. SO I TRY NOT TO PANIC, CALLED INDIA AGAIN AND THIS TIME THE REP WAS VERY UNHELPFUL BECAUSE OF THE LANGUAGE BARRIER AND THE VAGUE FEELING OF UNEASE THAT THIS TIME THINGS WILL NOT TURN OUT LIKE THE LAST. THE REP TELLS ME THAT MY 'BOX IS REGISTERED UNDER SOMEONE ELSE'S NAME AND THAT MY WARRANTY HAS EXPIRED... BUT HE WAS STILL GOING TO PUT IN THE SERVICE REQUEST. HE GIVES ME THE SERVICE REQUEST NUMBER AND TELLS ME TO CALL BACK TOMORROW BECAUSE OF SOME TECHNICAL PROBLEMS THEY WERE HAVING IN THEIR SYSTEM (HOW IRONIC NOW THAT I THINK ABOUT IT). I WAS SO FRUSTRATED BY THE TIME I GOT OFF THE PHONE I WAS REALLY GOING TO SMASH MY 360 AND JUST BUY A PLAYSTATION AND BE DONE WITH IT... SO ANYONE CONSIDERING PURCHASING AN X-BOX 360 "USED" BE AWARE THAT THERE IS A VERY HIGH PROBABILITY OF THE RED RING OCCURENCE, AND THAT YOU MAY NOT BE ABLE TO GET IT REPAIRED UNDER WARRANTY, THIS IS MY SECOND R.O.D AND BROTHER HAS HAD A COUPLE AS WELL.
 Junk Just Buy a PS3 November 16, 2008
2 out of 6 found this review helpful
I own both. The 360 is now a useless pile of junk in my basement.
It lasted 14 months...and during that time, I had to constantly turn
the sound down to listen if the fan was going....if it wasn't I had
to quickly turn it off and on before it froze up. Finally it died and
then the call to Microsoft...I won't even go into that. The PS3 is about
2 months old and runs flawlessly. You cannot hear the fan, unlike the
lawn blower that is the 360, and it never feels hot....the 360 can be
used as a space heater if your furnace dies.
Of course be logical...what is a software company doing producing hard
ware???? And Sony, well, they know how to make electronics....DO NOT
BUY THIS PIECE OF JUNK. Yes, I am very upset with Microsoft on this product and have become a PS3 fan....but because the 360 is junk....this
is an honest review based on owning both, not a fan boy of the PS3...and
I do miss Forza, but after the rings of death, well that was the end of that anyway right? And I have at least four friends who have converted to PS3...do yourself a favor and don't buy this junk.
 XBOX 360 20GB November 10, 2008
2 out of 7 found this review helpful
Delivery was quick and everything was in there as advertised. Works great.
Thanks.
does this have the red ring of death? November 9, 2008
0 out of 2 found this review helpful
i wanna know if this xbox is working perfectly and its fine cuz in the description of the 74 more xbox consoles i saw that it said red ring of death-and if u dont lknow wat it means it mean its messed up and u need a new 1
The most unreliable piece of equipment I have ever owned. November 5, 2008
3 out of 5 found this review helpful
My initial review of the XBOX 360 Pro was a few days after I purchased it in November of 2006. Since that time I have gone through four or five XBOX Pro consoles with problems ranging from no video on the screen to the games freezing for no reason at all. In addition to the XBOX Pro's failing, I have also had to have two XBOX Elites replaced or repaired since purchasing my first one in January of 2008. The problem with the Elite consoles was that the shoddy DVD drives could fail to read Game CD's until after 30 - 40 tries of opening/closing the drives. In fact I have just boxed up my 2nd Elite console to send back to Microsoft. None of my XBOX Pro's have lasted more than seven months, and in terms of my XBOX Elite, it will be my THIRD in less than a year.
I can go into every single reason why my XBOX's have failed but why bother when you can just as easily go to the multitudes of message boards and read the horror stories of this extremely unreliable console. When I purchased my XBOX Elite in December of 2008, it started having problems of not always reading game discs two weeks after purchase, the only reason I didn't return it to Microsoft then was because I knew all they would do is just send me a POS refurb. I dealt the with the problem for several months until finally it started freezing and RROD'ing on me; giving me no choice but to return it. Now my most recent Elite is doing the exact same thing in less than three months!
What makes things even worse is Microsoft's customer support is absolutely useless. As with many companies that don't care about customer service, their XBOX support is somewhere in India and the customer service reps are hard to understand, clueless, unhelpful, and sometimes even downright rude. When I was returning my 4th or 5th XBOX Pro console earlier this year, the rep didn't even want to process the return because he claimed that my warranty expired. This was despite the fact that I had purchased an extended warranty plan THROUGH MICROSOFT and had the actual print out of the warranty certificate that Microsoft sent me. This idiot even tried to tell me that the warranty I purchased for my XBOX Pro console in November of 2006 was for my XBOX Elite console which was purchased in January of 2008. Not only does it make ZERO sense that I could even purchase a warranty for an Elite console I did not even own at the time, the XBOX Elite console was not even out in 2006! I had to fight with him for over an half hour before I got the supervisor on the phone who agreed to let me send it back provided I included a copy of the warranty certificate. Yet even after all of that the geniuses at Microsoft STILL did not apply my warranty to my console so I had to spend another week straightening that out. With me finally sending a letter to the main corporate office stating that I have an extended warranty and I expect them to honor it.
I will admit when working I think the Microsoft XBOX 360 console oflffers the best in terms of overall game play and features, but what good is all of that if the console breaks all the time? I am nearing 32 years old and I have bought tens of thousands of dollars (maybe even more) worth of electronic equipment and only ONCE have I had to return something to the manufacturer due to a malfunction. Yet in under two years of owning the XBOX 360, I am on my eighth one. This is absolutely unacceptable and Microsoft has proven that not only can they NOT make a reliable console, they have also proven that they don't care. Even after Microsoft spends over $1 billion to "correct" the numerous problems with the XBOX 360 console, failure rates are still off the charts. Heck, I can't even get one that lasts a year. I have taken every precaution to ensure I am doing all that I can to help the extremely fragile console function properly but NOTHING helps. I don't plug it in to a power strip, I always lay it horizontal. I ensure it has adequate ventilation, but guess what? it still fails. I know for sure that if I dusted off my old 8 bit Nintendo Entertainment System, Super Nintendo, Nintendo 64, Nintendo GameCube, or Sony PlayStation (The VERY first one that came out), they would STILL work flawlessly. Yet in two years time, the amount of XBOX 360 consoles I have gone through is MORE than the total amount of gaming consoles I have owned in my entire life!
As much as I love playing the multitude of fun games on the XBOX 360, once my warranties have expired and they will no longer "fix" the console free of charge, I am done with Microsoft based consoles. If I am unable to fix it myself (which I had to do with the first gen XBOX) then all of my games will be sold or donated. I am not really interested in the PS3 or GameCube, so once my 360 bites the dust for the last time, then its back to PC gaming for me.
In any case, I will never spend another DIME on Microsoft's extremely unreliable pieces of junk that they call the XBOX 360 or any future consoles they plan to make. I urge potential buyers to think long and hard before spending this kind of money on the XBOX 360, if you still insist then I suggest a replacement plan AT THE PLACE OF PURCHASE, I don't even recommend getting Microsoft's service contract as the reps don't even know how to handle that correctly.
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